Returns, Exchange & Refund
All products will be dispatched in 3 to 5 business days for domestic & international orders. We offer free shipping for all domestic orders above INR 1,499.
Exchange Policy
Refund Policy
Return Policy
Returns are acceptable within 15 days of delivery only in exchange for store credit.We do not accept returns, or offer exchange on our accessories (jewelry, dupattas, scarves, stoles). Please order accordingly.
- All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact.
- In case you have purchased an item which has a free gift/offer associated with it and you wish to return the main item, then you will have to return the free item as well.
- Mera Rang will not be liable for the products returned by mistake. In circumstances where an extra or a different product is returned by mistake, Mera Rang would not be accountable for misplacement or replacement of the product and is not responsible for its delivery back to the customer.
- Kindly pack the items securely to prevent any loss or damage during transit. We recommend you use a reliable courier service.
- Store / Credit Exchange will only be initiated if the returned products pass through a quality check conducted at the warehouse. If the quality check fails the product will be reshipped back to you.
Returns should be addressed to:
MERA RANG, A-17, Nirvana Courtyard, Sector 50, Gurgaon 122018.Should you have any questions, we’re just a quick email, phone call or WhatsApp away: +91 96500 90658 or cs@merarang.com
MON - SAT 11:00 AM - 7:00 PM IST
Saturdays, Sundays and public holidays are not considered business days for standard deliveries.
We also issue Store credit for any exchange of the product so you can use in your next purchase.