Its been a tough year but we have stood by each other and come through. Your safety and well being is on the top of our mind. Staying focused on that, we are taking some measures diligently to ensure our products bring only happiness and smiles to you and none of the germs!
Our products are regularly steam-ironed as long as they remain on our shelves. The steam acts as a sanitizer and ensures that all microbes are eliminated and the garment is sterilized. Once they are ordered by you on our website, our staff carries out a final quality check and ironing, after which the product is minimally handled my human hands. It is packed and sealed, to wait for pick up by our logistics partners.
With the country going through one of the worst human crises of all time, we acknowledge that supply chains and logistics are under immense strain and the lack of manpower and resources is affecting everyone. Yet, we are committed to serving you, because we realize that retail therapy goes a long way towards one's mental health!
However, delays in pickups and deliveries in certain areas of the the country more than others are certainly a matter of concern. We request you to bear with us and expect longer wait periods to receive your orders. We are with you every step of the way if you have any queries regarding package tracking and status. We are only a phone call away. Hopefully, together, we will be able to ride out the storm and this too shall pass!
Let us stand united in our fight against this pandemic and remain assured of our mutual support to keep the spark of hope alive.